Software Features and Benefits.

Explore our software solution.

“Our software was intentionally built with a school-specific environment in mind.

Initially developed in direct collaboration with school counsellors, our team actively encourages user feedback to inform ongoing software improvements. New functions and features are evolved in consultation with our users and are carefully curated to continue to speak to that narrative.”

    • Create and store digitised entries directly within each student profile.

    • Upload external files in word.doc, excel.doc, image and PDF formats.

    • Export a PDF case note history for a student with a single click.

    • Add backdated entries to build a full student history.

    • Design a cache of frequently used templates for quick application.

    • Filter a student history to view specific interaction types or keywords.

    • Quick view a summarised table of entries including dates, notes and attachments.

    • Categorise individual entries by the specific type of interaction.

    • Utilise #tags to identify student primary referral reasons and diagnoses.

    • View and manage a live list of incomplete draft entry reminders.

    • Customise entries with inbuilt text editing and formatting options.

    • Restrict visibility of individual entries to a selected user or users.

    • Record appointment non-attendance by a student with a single click.

    • Create and manage student appointments from the calendar interface.

    • Set and manage follow up reminders for student related tasks.

    • Align appointments to existing school timetables, or select custom timeframes.

    • Integrate an Outlook school calendar for a two-way data sync.

    • Opt-in to send automated appointment notification emails to students.

    • Apportion time blocks in the calendar to non-student related tasks.

    • Toggle calendar displays between day, week or month views.

    • Quick view a list of appointments, reminders and other events each day.

    • Navigate directly to a student profile from an associated calendar entry.

    • View a live, interactive overview of student and counsellor interactions.

    • Filter data by year level, house, gender and counsellor.

    • Update student statuses from within student summary modals.

    • Export student data summary files for internal review with a single click.

    • Generate de-identified Student activity reports suitable for leadership teams.

    • Generate in-depth Counsellor activity reports for internal meetings and reviews.

    • Export NCCD summary data to support the formal reporting process.

    • Identify and explore student data trends pertaining to #tags utilised.

    • Track and report on the number of entries made by each counsellor weekly.

    • Build and manage a digital cache of frequently used form templates.

    • Set the question and response format for each individual question on a form template.

    • Duplicate form templates for editing to suit specific recipients and purposes.

    • Allow form recipients to attach accompanying documentation to a form submission.

    • Attach documentation to form templates for display and download by form recipients.

    • Distribute form links to recipients electronically for online completion.

    • Receive and view submitted digital forms in real-time.

    • Associate submitted forms to student profiles for storage.

    • Prioritise and refer submitted forms between users.

    • Integrate digital form links into school portals, websites and resources.

    • Convert digital form links into QR codes for online completion.

    • Quick view a summary of each submission instance by each form template.

    • Automate the import and ongoing update of student records and data.

    • Minimise risk with our one-way, read only student data sync process.

    • Sync student data stored within TASS via direct API integration.

    • Sync student data stored within the school SIS via indirect Wonde API integration.

    • Leverage existing Wonde integrations to facilitate sync setup.

    • Integrate with many SIS platforms including Edumate, ICON, KAMAR, SIMON and Synergetic.

    • Onboarding process requiring very minimal school ICT department assistance.

    • Once onboarded, our software is intentionally designed to run independently.

    • Easily update integration settings due to school SIS changes.

    • Entirely cloud-based software provides increased flexibility, reliability and efficiency.

    • Advanced security protection measures ensure robust defences for data safeguarding.

    • Cutting-edge encryption technologies ensure data and privacy are maintained.

    • Ongoing compliance with the highest level of Australian and New Zealand data security standards.

    • Agile model security patching supports security, compliance and software efficiency.

    • Microsoft Azure and Onelogin SSO authentication technologies strengthen digital security.

    • Daily local data backups and storage for increased data security, reliability and accessibility.

    • Automated penetration testing conducts deep scans and randomised light scans.

    • Active load testing and diagnostic log monitoring ensures smooth operation for users.

    • Cybersecurity qualified development team manager leads policies and procedures.

    • Live software updates enhance security and improve user experience.

    • Planned out-of-hours large scale rollouts prevent interruption to users.

    • Perpetual security upgrades increase protection and provide peace of mind.

    • Development pipeline of planned new feature rollouts fosters ongoing improvement.

    • Active user feedback encouragement allows effective design collaboration.

    • Frequent communications cultivate engagement and encourage strong user relationships.

    • Modern, intuitive software interface decreases cognitive load for users.

    • Dedicated user support team ensures timely support response and status updates.

    • Online user support portal serviced by dedicated support staff.

    • Personal communications with users in lieu of chat bots or generic response AI.

    • Independent software design encourages direct communication with users.

    • Intentional, conscious minimisation of the need for school ICT department involvement.

    • Cloud-based User Software Manual delivers a 24/7 assistance guide to users.

Focus CJM Pty Ltd ABN 52 673 738 219 trading as FocusCS

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