Software Features and Benefits.

Explore our software solution.

“Our software was intentionally built with a school-specific environment in mind.

Initially developed in direct collaboration with school counsellors, all ongoing software improvement involves a carefully considered and curated process to ensure we continue to speak to that narrative.”

    • Create and store digitised entries directly within each student profile.

    • Upload external files in word.doc, excel.doc, image and PDF formats.

    • Export a PDF case note history for a student with a single click.

    • Add backdated entries to build a full student history.

    • Build a cache of frequently used case note templates for quick application.

    • Filter a student history to view specific interaction types or keywords.

    • Quick view a summarised table of entries including dates, notes and attachments.

    • Categorise individual entries by the specific type of interaction.

    • Utilise case note #tags to inform insights reporting.

    • View and manage a live list of incomplete draft entry reminders.

    • Customise entries with inbuilt text formatting options.

    • Restrict visibility of individual entries to a selected user/s.

    • Record appointment non-attendance by a student with a single click.

    • Create and manage student appointments from the calendar interface.

    • Set and manage follow up reminders for student related tasks.

    • Align appointments to existing school timetables, or select custom timeframes.

    • Opt-in to send automated appointment notification emails to students.

    • Apportion time blocks to indirect or whole-of-school support related tasks.

    • Toggle calendar displays between day, week or month views.

    • Quick view a list of appointments, reminders and other events each day.

    • Navigate directly to a student profile from an associated calendar entry.

    • View a live overview of student and counsellor interactions.

    • Filter data by year level, house, gender and counsellor.

    • Update student statuses from within student summary modals.

    • Export student data summary files for internal review with a single click.

    • Generate de-identified Student activity reports suitable for leadership teams.

    • Generate Counsellor activity reports for internal meetings and reviews.

    • Export data to support the formalised NCCD reporting process.

    • Identify and explore student data trends pertaining to #tags utilised.

    • Track the number of entries made by each counsellor weekly.

    • Track the number of digital form submissions received weekly.

    • Build and manage a cache of digital form templates.

    • Set the question and response format for each individual question on a form template.

    • Duplicate form templates for editing to suit specific recipients and purposes.

    • Allow form recipients to attach accompanying documentation to a form submission.

    • Attach documentation to form templates for display and download by form recipients.

    • Distribute form links to recipients electronically for online completion.

    • Receive submitted digital forms in real-time to the Actions tab.

    • Associate submitted forms to student profiles for storage.

    • Prioritise and refer submitted forms between users.

    • Integrate digital form links into school portals, websites and resources.

    • Convert digital form links into QR codes for online completion.

    • View a log of each submission instance for each form template.

    • Automate the import and ongoing update of student data.

    • Minimise risk with our one-way, read only student data sync process.

    • Sync student data stored within TASS via direct API integration.

    • Sync student data stored within the school SIS via indirect Wonde API integration.

    • Leverage existing Wonde integrations to facilitate sync setup.

    • Integrate with SIS platforms including Edumate, ICON, KAMAR, SIMON and Synergetic.

    • Onboarding process requiring minimal school ICT department assistance.

    • Once onboarded, our software is intentionally designed to run independently.

    • Easily update integration settings related to school SIS changes.

    • Entirely cloud-based software provides increased flexibility, reliability and efficiency.

    • Advanced security protection measures ensure robust defences for data safeguarding.

    • Cutting-edge encryption technologies ensure data and privacy are maintained.

    • Ongoing compliance with the highest level of Australian and New Zealand data security standards.

    • Agile model security patching supports security, compliance and software efficiency.

    • Microsoft Azure SSO authentication technology strengthens digital security.

    • Daily local data backups and storage for increased data security, reliability and accessibility.

    • Regular penetration testing conducts scheduled deep scans and randomised light scans.

    • Active load testing and diagnostic log monitoring ensures smooth operation for users.

    • Policies and procedures informed by a cybersecurity qualified team.

    • Live software updates enhance security and improve user experience.

    • Planned out-of-hours large scale rollouts prevent interruption to users.

    • Perpetual security upgrades increase protection and provide peace of mind.

    • Development pipeline of planned new feature rollouts fosters ongoing improvement.

    • Modern, intuitive software interface decreases cognitive load for users.

    • Dedicated user support team ensures timely support response and status updates.

    • Online user support portal serviced by dedicated support staff.

    • Personal communications with users in lieu of AI chat bots.

    • Independent software design encourages direct communication with users.

    • Intentional, conscious minimisation of the need for school ICT department involvement.

    • Cloud-based User Software Manual delivers a 24/7 assistance guide to users.

Focus CJM Pty Ltd ABN 52 673 738 219 trading as FocusCS

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